Click “Add to cart” button on the products you wish to purchase.
Click “Continue Shopping” to continue to add other products into the cart or click “Checkout” to proceed with your payment for the products.
You'll reach a log in page where you need to log in to your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed with your payment, or you can continue as a Guest.
You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
From here, you need to select your shipping methods and click “next” button.
Next you'll need to choose your payment method then click “next” button.
After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and conditions.
Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
We offer various kinds of Payment Methods via iPay88 payment gateway. You can choose either to pay via Online Banking, Credit Card, Debit Card, or PayPal.
Q. How to change my account personal information and shipping address?
Log-in to your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Click on “Lost Password?” and fill your email that was used to register the account in the box.
A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, but only if the order is still on pending status.
Please send an email to email@example.com with the title “Request to cancel order” in order to inform us about the cancellation.
Orders that are in shipping or shipped status will not be canceled.
Q. What is the product's transaction currency?
All product transaction currency will be done in Malaysian Ringgit (MYR).
Q. How long does the delivery usually takes?
Delivery usually will take 3 to 5 working days (or earlier!), depending on the location and also peak/non-peak season.
Q. I still have questions!
So sorry we could not clear things up for you! Please send us an email at firstname.lastname@example.org so we can assist you promptly.