Itsy Bitsy Baby Enterprise will only refund or replace products which have manufacturing defects. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Itsy Bitsy Baby Enterprise will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.
Please return your purchase to the following address: Itsy Bitsy Baby Enterprise
Level 15, D'Pulze Lingkaran Cyber Point Timur, Cyber 12 63000 Cyberjaya, Selangor
Please contact us at firstname.lastname@example.org if you have any questions or doubts.